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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Proalmaz products

The group "New Technologies" offers for review the products of the plant Proalmaz: diamond drilling rigs, engines for them, wall-cutting machines, discs, crowns and additional accessories
  • PRO LED Installations Proalmaz
    PRO LED Installations
    PRO160LED-N, PRO160LED-A, etc.
  • PRO EL Installations Proalmaz
    PRO EL Installations
    PRO200EL-N, PRO200EL-A, etc.
  • DRS Installations Proalmaz
    DRS Installations
    DRS 160 et al.
  • Engines for installations Proalmaz
    Engines for installations
    WEKA DK32 et al.
  • Well- known wall- cutting machines Proalmaz
    Well- known wall- cutting machines
    800 , etc .
  • Diamond Crowns Proalmaz
    Diamond Crowns
    25, 72, 200, 225, 250, etc.
  • Diamond disc (reinforced concrete) Proalmaz
    Diamond disc (reinforced concrete)
    150, 300, 350, 400, 450, etc.
  • Diamond discs Proalmaz
    Diamond discs
    300, 350, 400, 450, etc.
  • Diamond disc (porcelain stoneware) Proalmaz
    Diamond disc (porcelain stoneware)
    110, 250, etc.
  • Diamond disc (universal) Proalmaz
    Diamond disc (universal)
    105, 115, 125, 180, 230, etc.
  • Additional accessories Proalmaz
    Additional accessories
    SDS+, SDS Max, M12, etc.

NEW TECHNOLOGIES GROUP

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